MahamE-Guide Dashboard لوحة المنسق
Active schools
24
all onboarded
Open tickets
8
-3 this week
Health · uptime
99.98%
last 30 days
Avg. resolution
2.4h
target ≤ 4h
Latest support tickets آخر التذاكر
8 open
MATH
Class roster import — duplicate rows
In Progress
ACCOUNT
Teacher account merge request
Not Started
INTEG
eSIS sync delay — Term 2
Not Started
TASK
Bulk task import template
Not Started
ACCESS
Parent portal SSO request
Submitted ✓
Support team فريق الدعم
S
Sara M.
MahamE-Guide
M
Mariam K.
Tier-2 Tech
F
Fatima A.
MahamE-Guide
K
Khalid B.
Onboarding
Y
Yusuf S.
Tier-1
Onboarding pipeline
Bright Future Intl.
Account setupAl-Yasmin School
Data migrationGEMS Wellington
TrainingLiwa Intl. School
Pilot runPlatform health حالة المنصة
Auth service
100%
Task engine
99.8%
AI Agents API
98.6%
eSIS connector
99.2%
Notifications
99.9%
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